Frequently Asked Questions
Shipping & Deliveries
Billing & Payments
Terms, Conditions and Warranties
For Commercial Clients
When will I receive my CAROL bike in Australia?
We deliver to Australia within 14-28 days after receiving your order.
We will send your CAROL from the UK via air freight.
We ship with DHL Express.
If you would like to arrange alternative shipping, please contact CAROL support to discuss available options.
Call (UK): +44 20 3808 5137, ext. 1
Call (USA): +1 646 809 7241 (US), ext. 1
Call (Intl. Toll Free): +1 888-226-0962